[ GLOSSARY ]
What is a safety escalation route?
Definition
Policy and practiceSafety escalation
A safety escalation route is how a message that suggests a student may be in danger reaches a trained person at school, and what happens next.
Why it matters for schools
Every school-sold student AI we reviewed routes safety alerts to an adult. A good route is narrow and human: a separate safety check, a short reply that names 988 and the school's counselor, a named contact with hours and a backup, a person who reviews each flag before anyone reaches out, no automatic police contact, and abuse disclosures handled through mandated reporting.
In Nexus
Nexus is a study assistant, not a counselor. Before any student uses Nexus at your school, we set up a safety route with you.
[ FAQ ]
Questions and answers
What should happen when a student tells an AI about self-harm?
The AI should point to 988, emergency help and a trusted adult, and route the message to a person the school named, who reviews it before outreach.
Who should receive AI safety flags?
A trained counselor or designee, with a backup and written hours, not every teacher.
Should AI contact police automatically?
No. A person should review each flag, and staff decide on any emergency call.
[ SOURCES ]
Sources
Facts checked Oct 18, 2026.
- 1Common Sense Media, major AI chatbots and teen mental health supportNov 20, 2025 · commonsensemedia.org
[ AI FOR SCHOOLS ]
The AI your school can approve.