Jira

How it works#

The Jira connector pulls in all tickets from the specified projects every 10 minutes.

For every jira issue this connector will pull:

• Title

• Description

• Common fields

• Comments

Setting up#

Authorization#

Jira Cloud token#

Jira Cloud: follow the guide described here to get an access token.

Jira Server token#

Jira Server: follow the guide described here to get a personal access token.

Indexing#

Open Jira connector#

Navigate to the Admin Panel and select the Jira Connector

Provide credentials#

For Cloud, provide the Access Token and the Username it belongs to:

For Server, provide the Personal Access Token:

Choose projects and filters#

For each project you want to index, provide a single URL to any page in the project. Optionally specify users whose comments should not be indexed (useful to ignore certain bots). For example:

Start indexing#

Click the Connect button! All your Jira tickets in that space will now be pulled into Nexus every 10 minutes.

Indexed metadata#

- Project ID
- Issue Type
- Issue Key
- Summary
- Description
- Priority
- Labels
- Assignee
- Reporter
- Comments
- Status
- Resolution
- Created
- Updated

Before using this source with students#

Start with approved course material. Check which documents the connector can retrieve and how it maps source permissions. Test with a student account and a teacher account before widening access. A successful sync does not prove that the intended class boundary is correct.

Use source troubleshooting when a document is missing or visible to the wrong audience.